If you see that your graphics adapter is properly recognized from Windows 10, then probably the installed graphic driver is incorrect. * Note: If Windows cannot find a different driver for your graphics adapter, then navigate to your computer (or graphics card) manufacturer’s support site, and download and install the latest drivers for your graphics card.Ĭase B. At the next screen, click Search automatically for drivers and let Windows to download and install the drivers for the display device. Right-click on the Microsoft Basic Display Adapter and select Update Driver.ī. If the installed display adapter is listed as “ Microsoft Basic Display Adapter” (like in the screenshot below), this means that the drivers for your graphics card are not installed.Īt this case, to fix the ‘Generic PNP Monitor’ problem:Ī. Now perform the corresponding action, according your case:Ĭase A. In Device Manager expand the Display Adapters.ģ. In the “Open” box, type: devmgmt.msc & click OK.Ģ.Press Windows + R keys to open the run command box.Monitor-drivers are NOT the same thing as video-card/gpu drivers. Make sure you have the latest drivers for video card. to help them ensure the monitor is displaying the exact correct color-values. Instead, Windows 10 operating system will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. will load the vendors official Monitor Driver. who need to be 100% sure their Monitor is calibrated correctly. the Monitor Driver might include that too). like integrated speakers, USB hubs or etc. (If your Monitor has any advanced-features. and know more accurately what Refresh rates it supports. and it helps your OS identify the Monitor correctly. offers specific Monitor Drivers for the different Models of monitors they have. so it just loads everything in "basic VGA".ĭELL for example. (kind of like when Windows cannot identify your Video-card. Also have displayport cord installed correctly. Nvidia GTX 970 graphics card is what I'm using. I've tried with Asus in installing latest monitor driver, but OS won't recognize. Computer only recognizes a Generic PNP Monitor. The reason Device Manager says "Generic PnP Monitor" is because Windows cannot identify your Monitor. I can't unlock the potential for my Asus VG248QE Monitor.
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